Solve customer
issues 5x faster

“Rookout is essential for companies like us with tight SLAs who strive to be the best provider in the market. Rookout can get production debugging data in seconds and minimize our MTTR without being exposed to the production database. It’s elegant and simple, I love it!”

“At Cisco CX, resolving customer issues is of the utmost importance to improve our service restoration metric. In order to do so, it was a no-brainer for us to adopt Rookout. Their solution makes the process much smoother, allowing us to deliver the most reliable service to our valued customers, faster.”

“By helping engineers get the relevant information they need from their code in their development and production systems, Rookout drastically reduces the time CyberMDX spends debugging.”

“I can envision cases in which it might have taken me several hours of adding log lines and pushing to staging to find errors that I found in minutes with Rookout. I was also pleasantly impressed with the responsiveness of the Rookout team to our questions and requests. Their level of support exceeded our expectations.”

“Rookout helps me get the debugging data I need in seconds instead of waiting for several hours. As a result, our mean time to resolution (MTTR) for most issues is slashed by up to 80%, which is huge for us.”

“The introduction of Rookout into our software significantly reduced the time our developers spend on production maintenance tasks, thus instead allowing our developers to focus on value creating tasks.”

“When debugging at JellyButton, it would take upwards of about an hour per bug. By incorporating Rookout into our debugging workflow, we have managed to cut the time spent per bug from an hour down to around 10 minutes or so – an 83% improvement to our workflow – and freeing up a significant amount of time to focus on building more features.”