I can envision cases in which it might have taken me several hours of adding log lines and pushing to staging to find errors that I found in minutes with Rookout. I was also pleasantly impressed with the responsiveness of the Rookout team to our questions and requests. Their level of support exceeded our expectations.
Backblaze has over 2,000 instances in its production environment. Strict limitations on the frequency and timing for pushing new code — including adding log-lines — meant that pinning down root a of issues was a lengthy and distracting process for the company’s engineers.
The company was seeking ways to make the state of its system more visible, so they could avoid the distractions and delays involved in getting log info. Rookout helps Backblaze engineers quickly and efficiently gather information about exactly what’s going on in their dev and integration servers so they can find out what’s causing bugs without hassle or delays.