Rookout Ltd. (the “Rookout“, “we” and “our“) respects your privacy. This policy explains the privacy practices for our websites: www.rookout.com (the “Website”). It describes the ways your personal information is collected and used.
Personal information that we collect
To complete our online contact form in order to register to our services, we ask that you provide us with personal information, such as your full name, email address and the company you represent. Thereafter we process your request and may ask you to provide additional information with respect to your IT environment. We will explicitly indicate the mandatory fields for completion. You must provide complete, accurate and correct details. You are not legally required to provide us your personal details. It is optional and voluntary. However, if you do not provide the required information or provide false, incorrect, or out dated information, we may not be able to process your request or inquiry or contact you.
The Website uses various types of cookies which help us administer and operate the Website.
What are cookies
- Cookies are small text files sent by a web server to your web browser when you access a website. Different types of cookies are used for different purposes, such as to:
Collect statistical information about your use of a website
- Remember your actions and preferences on the website over a period of time, so you don’t have to keep re-entering them whenever you come back to the site
- Support security features, and detect and prevent malicious activity
- Collect behavioral information about your surfing on other websites which then helps advertisers deliver ads that are more relevant to you
We use third party cookies for marketing and advertisement purposes, in order to deliver to you more relevant ads for our products and services as you surf the web (this is known as “retargeting”).
How to control cookies
If you wish to block cookies, you may do so through your browser’s settings. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed thereafter. Please refer to the browser’s help menu for further information. Some of the third party cookies services listed below provide an option of opting-out of their cookies. Please refer to the above links for more information. Please also bear in mind that disabling cookies may adversely affect your user experience on the Website and that certain features may not be available to you.
See more details about:
- The types of cookies used by Marketo on third party sites such as the Website.
- The types of cookies used by Google Analytics and its partners and how they use them. You can also read more information about opting-out of Google Analytics cookies, here.
We do not intentionally or knowingly collect personal information regarding children who are under 13 years of age.
Use of information
We may use the information outlined above for the following purposes:
- To facilitate the access to and use of the Website, and to manage the operational and administrative aspects of the Website;
- If you provided your contact details, submitted an inquiry or demo request, we may use your personal information to contact you or to provide you with our demo, either directly or through others on our behalf, including by e-mail messages;
- To develop and improve our products and services as a whole, and to improve and enhance the services and content offered on the Website;
- To enforce this policy, and prevent misuse of the Website and our services;
- To comply with any applicable law and assist law enforcement agencies and authorities, if we believe it is necessary or justified; and
- Take any action in any case of dispute involving you with respect to the Website.
Sharing Information with third parties
We may share personal information outlined in this policy, with others, in any of the following instances:
- With our service providers – in order to operate, maintain and enhance the Website and facilitate our email communications with you;
- If you have breached this Policy, abused your rights to use the Website, or violated any applicable law – your information may be shared with authorities or other third parties, if we believe it is necessary or justified;
- With attorneys, courts and relevant third parties, in any case of dispute, or legal proceeding of any kind involving you with respect to the Website;
- If the operation of the Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this policy, with reasonably necessary changes taken into consideration; and
- We may share personal information with our corporate group entities (companies that we control, control us, or are under common control with us – whether directly or indirectly), but their use of such information must comply with the policy.
In any case other than above, your personal information will be shared with others only if you provide your explicit prior consent.
Aggregated or anonymized information
We may use the information we collect, as outlined above, to compile anonymized or aggregated information, either by ourselves or with the assistance of data analytics service providers. We may share, sell or otherwise communicate and make available such anonymized or aggregated information to any other third party, at our sole discretion.
When you use our Website, other parties, such as Google, may collect personally identifiable information about your online activities over time and across different websites.
Transfer of data outside your territory
We may store and process the personal information in the United States and in other various locations throughout the globe, including through cloud services. You hereby provide your express and unambiguous consent to such cross-border transfer of your personal information.
We implement measures to reduce risks of damage, loss and unauthorized access or use of personal information, but they do not provide absolute security. Therefore, we cannot guarantee that the Website or our systems are immune to unauthorized access to the information stored therein and to other information security risks.
We may change this policy from time to time. Substantial changes will take effect 30 days after we provide a notice of such changes on the Website. Other changes will take effect 7 days after we provide notice. However, if the policy is amended to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required. The most up-to-date policy will always be accessible on our Website.
In any event, we will seek your explicit consent if we wish to have substantial changes to the policy apply to personal information we collected prior to those changes.
You may send us questions and comments to [email protected]
Last updated: March 2018.